At BoB TV Africa, we value the privacy of our users and are committed to ensuring your personal data is handled securely and transparently. If you wish to request the deletion of your data associated with BoB TV Africa, please review the following guidelines.
In accordance with international data protection regulations (such as GDPR, POPIA, and other applicable laws), you have the right to request the deletion of your personal data stored within our systems. Once your request is verified, we will remove your data unless specific legal or regulatory obligations require us to retain it.
When a data deletion request is approved, the following user-related data will be removed:
Personal Information: Name, email address, phone number, and any other personally identifiable information.
Account Data: Subscription records, transaction details, device data, and account activity logs.
Preferences: Your watch history, personalized content recommendations, and saved watchlists.
Please Note: Once data is deleted, you will permanently lose access to your BoB TV Africa account. This action is irreversible.
To request the deletion of your data:
Email Request: Send an email to [email protected] with the subject line “Data Deletion Request”.
Include the following information:
Your full name
Your registered email address with BoB TV Africa
(Optional) Reason for your data deletion request
Identity Verification: Our team may contact you to confirm your identity before initiating the deletion process.
Once your request is verified, the deletion process will be completed within 30 calendar days. We will notify you via email when your data has been successfully deleted.
Certain data may be retained under the following conditions:
Legal Requirements: If we are legally obligated to maintain records for taxation, dispute resolution, fraud prevention, or regulatory compliance.
Pending Transactions: If you have unresolved issues, such as active subscriptions, ongoing disputes, or open support tickets, we may delay deletion until these matters are resolved.
Upon data deletion:
Your BoB TV Africa account will be permanently closed.
Any active subscription or remaining service time will be forfeited, and no refunds will be issued.
If you wish to return to BoB TV Africa in the future, a new account must be created.
For any questions regarding this policy or assistance with your data deletion request, please contact:
📧 Email: [email protected]
🌐 Website: www.bobtv.africa
We are committed to protecting your privacy and ensuring transparency in how we manage your data. Thank you for choosing BoB TV Africa and for placing your trust in our platform.
Company: BoB TV Africa
Support Contact: [email protected]